NOC Operations
Intelligent Network Operations Centre
24/7 real-time network monitoring, AI-enhanced alert management, and proactive infrastructure operations to ensure maximum uptime and performance.
24/7 real-time network monitoring
AI-enhanced alert correlation
Automated remediation for common issues
Proactive issue detection & resolution
Architecture Overview
Infrastructure Layer
Routers & Switches
Firewalls & SD-WAN
Cloud (AWS/Azure/GCP)
ISP Links & WAN
Servers & Endpoints
Wireless & IoT
24/7 Monitoring Platform
SNMPNetFlowSyslogAPIICMPWMI
AI Correlation Engine
Alert Correlation
Anomaly Detection
Predictive Failure
SLA Monitoring
Noise Reduction
Impact Scoring
Drift Detection
Capacity Planning
Auto Remediation
- Service Restart
- Traffic Rerouting
- Failover Activation
- Bandwidth Throttle
- Runbook Execution
Ticket & Escalation
- Auto Ticket Creation
- Priority Classification
- Lifecycle Tracking
- Status Notifications
- Escalation Workflows
Reporting
- SLA Dashboards
- Uptime Reports
- Executive Summaries
- Performance Metrics
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Core NOC Monitoring & Management
Real-Time Monitoring
- Routers, switches, firewalls, WAN, SD-WAN monitoring
- Alert detection, triage, and escalation management
- Incident response and root cause analysis (RCA)
- Bandwidth and performance optimization
- Configuration management and backup
Operational Management
- Firmware updates and patch coordination
- SLA monitoring and uptime reporting
- Capacity planning and traffic forecasting
- Cloud & hybrid infrastructure monitoring (AWS/Azure/GCP)
- ISP link monitoring and failover management
- Ticket creation, classification, and lifecycle management
Result: Comprehensive 24/7 visibility and control across your entire network infrastructure.
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AI-Enhanced Capabilities
Intelligent Automation
- Intelligent alert correlation and noise reduction
- Predictive failure detection
- Dynamic anomaly detection using behavior baselines
- Auto-ticket prioritization and impact scoring
Advanced AI Features
- Self-healing network actions via runbooks
- Configuration drift detection
- Predictive SLA breach alerts
- Automated executive reporting
Result: Faster response times and proactive issue prevention through AI-powered automation.
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Automated Remediation
Self-Healing Actions
- Automated restart of failed services
- Traffic rerouting during link failures
- Bandwidth throttling for anomalous traffic
- Automated failover activation
Runbook Automation
- Pre-defined response playbooks
- Escalation workflows
- Automated notifications and status updates
- Post-incident documentation generation
Result: Reduced mean time to resolution with minimal human intervention.
Value Delivered to Clients
Reduced downtime
Faster Mean Time To Resolution (MTTR)
Proactive issue detection
Lower operational costs
Improved network performance
Reduced alert fatigue
Better visibility across hybrid environments
Scalable 24/7 coverage without internal staffing burden
Ready to Get Started?
Let's discuss how Technokain can help secure and optimize your operations.
