Privacy Policy

1. Introduction

Technokain Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws.

2. Information We Collect

We may collect information about you in various ways:

Personal Data:

• Name and contact information (email address, phone number)
• Company name and job title
• Billing and payment information
• Communication preferences

Automatically Collected Data:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send marketing and promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: For any other purpose with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Under the PDPA and other applicable laws, you have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete data
• Withdraw consent for data processing
• Request deletion of your data (where applicable)
• Object to processing for marketing purposes

To exercise these rights, please contact us at enquiries@technokain.com.sg.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Technokain Solutions
2 Venture Drive #14-02, Vision Exchange
Singapore 608526
Email: enquiries@technokain.com.sg